DENT REST TOOTH PASTE PRIVATE LIMITED
These Terms and Conditions (“Terms”) govern the use of the website https://dentrest.in/ and the purchase of products from DENT REST TOOTH PASTE PRIVATE LIMITED (referred to herein as “Dentrest,” “We,” “Us,” or “Our”).
1. Agreement to Terms
By accessing, browsing, or using the website https://dentrest.in/, placing an order for products, or accessing any part of the site, You (the “User” or “Customer”) agree to be bound by these Terms. If You disagree with any part of these Terms, You must immediately discontinue use of the Service.
2. Product Information and Modifications
2.1 Product Description: Dentrest sells dental hygiene products, specifically dental toothpaste. We strive to provide accurate information regarding product descriptions, ingredients, pricing, and availability.
2.2 Accuracy Disclaimer: We do not warrant that product information, pricing, or availability displayed on the site is entirely error-free, complete, or current. In the event of an error, Dentrest reserves the right to correct it and revise Your order accordingly (or cancel the order and issue a refund).
2.3 Modifications: Dentrest reserves the right to modify or discontinue any product or service offering, or to change product pricing, at any time without prior notice.
3. Orders and Payment
3.1 Order Acceptance: All orders placed through the site are subject to acceptance by Dentrest. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
3.2 Payment Methods: We currently accept the following payment methods:
Credit/Debit Cards
Net Banking
Unified Payments Interface (UPI)
3.3 Pricing and Taxes: All prices displayed are inclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise at the point of purchase.
3.4 Confirmation: Upon successful placement and acceptance of an order, we will send an order confirmation to You via the email address provided during checkout.
4. Shipping and Delivery
Shipping and delivery are subject to our comprehensive Shipping Policy. By placing an order, You agree to the terms and conditions detailed within that policy.
5. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by our detailed Return & Refund Policy, subject to the following principal provisions:
5.1 Cancellation Prior to Dispatch: You retain the right to cancel Your order at no cost provided the product has not yet been dispatched from our warehouse.
5.2 Hygiene and Use Restriction: Due to strict hygiene and health protection reasons, Dentrest does not accept returns for toothpaste products that have been opened, used, or where the original seal has been broken.
5.3 Exceptions for Defects: The no-return policy is waived only if the product exhibits a confirmed manufacturing defect, internal damage, or if the wrong item was shipped. Such claims must be reported promptly upon delivery.
5.4 Refund Processing: Refunds for approved cancellations, returns, or defective items will be processed to the original payment method used for the purchase, following the successful receipt and inspection of the returned item by Dentrest.
6. User Conduct and Responsibilities
You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of the Service by any third party. You expressly agree not to:
Use the site or Service for any illegal or unauthorized purpose.
Interfere with or disrupt the operation of the site or the servers and networks connected to the site.
Submit or transmit false, misleading, defamatory, infringing, or otherwise objectionable information or content.
7. Intellectual Property Rights
All content included on the Website, including, but not limited to, text, graphics, logos, images, digital downloads, data compilations, and software, is the property of DENT REST TOOTH PASTE PRIVATE LIMITED or its content suppliers and is protected by Indian and international copyright laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from Dentrest.
8. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Dentrest, its directors, employees, agents, affiliates, or licensors be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the Service;
Any conduct or content of any third party on the Service;
Any unauthorized access, use, or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
10. Changes to Terms
We reserve the right, at Our sole discretion, to update, modify, or replace these Terms at any time.
We will notify users of any changes by posting the new Terms on the site and updating the “Last Updated” date at the top of this document.
Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.